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FAQ (Frequently Asked Questions)
 

The Basics
 Q.  What is a URL?
 Q.  What is a domain name?
 Q.  What do .com, .net, and .org stand for?
 Q.  Are .com, .net, and .org my only choices when registering a domain name?
 Q.  What is a name server?
 Q.  What characters and length can I use for my domain name?
 Q.  What credit cards do you accept?
 Q.  How do I register a multilingual domain?

Domain Name Registration  
 Q.  Who should register a domain name?
 Q.  Could you explain your registration pricing?
 Q.  I don't have a Web site, can I still register a domain name?
 Q.  What if the domain name I want isn't available?
 Q.  Once I have registered domain name what do I do?
 Q.  Who owns the domain name?
 Q.  Why does my newly registered domain name show up as "available" at other
      registrars' whois?
 Q.  What if I misspelled my domain name?

Account and Domain Administration
 Q.  What if I forget my password?
 Q.  How do I change my account information?
 Q.  How do I change contact, billing or administrative information?
 Q.  How do I renew my domain name registration?
 Q.  How do I add e-mail services to my domain?
 Q.  How do I change my name servers?
 Q.  How do I register name servers?
 Q.  How do I park my domain name?
 Q.  what is 'WhoIs'?
 Q.  When is 'WhoIs' updated?
 Q.  What is the difference between the WhoIs search and NameSpin?

Ownership and Registrar Transfers
 Q.  How do I find your Ownership Transfer Help Page?
 Q.  How do I find your Registrar Transfer Help Page?

Contact Us
 Q.  I have questions not answered by this FAQ page. How can I contact someone at prettyhosting.com?

 

Q.  What is a URL?

A.  A URL, which stands for Uniform Resource Locator, is your complete Internet address. It is the string of information, such as http://www.prettyhosting.com, that directs people to specific locations on the Internet. In the same way that an address written on an envelope directs the post-office to deliver a letter straight to your door, a URL typed into an Internet browser leads directly to the location of a specific resource on the Internet.

    

 

Q.  What is a domain name?

A.  A domain name, such as the "prettyhosting" portion of www.prettyhosting .com, signifies your own address on the Internet. As no two parties may ever hold the same domain name and TLD combination at the same time, it is a truly unique identifier of you or your company. It is how your customers will remember you and find you among the millions of other Web sites on the Internet.

    

 

Q.  What characters and length can I use for my domain name?

A.  Only a few rules must be followed when registering your domain name:

  • At prettyhosting you can have a name that is 63 characters long not including the extension. Therefore the root of the word can be 63 characters.
     
  • Use only letters, numbers, or dash ("-")
     
  • Cannot begin or end with a dash
     
  • Domain names are not case sensitive
     
  • Domain names cannot include spaces

    

 

Q.  What credit cards do you accept?

A.  Currently we do not accept credit cards, domains can be registered upon written work order submitted to prettyhosting.com directly with cash/check/pay orders. However, we are working on our systems, so that our valuable clients can charge their credit cards for registering a domain.

    

 

Q.  How do I register a multilingual domain name?

A.  Right now we do not register world-wide multilingual domain names.

    

 

Q.  What do .com, .net, .org... stand for in an Internet address?

A.  These three extensions—.com, .net and .org—are top-level domain names in the hierarchical Domain Name System. They are probably the most popular and most widely recognized top-level domain names on the Internet. With prettyhosting.com, you can register any valid, available domain name you choose.

    


 

Q.  Are .com, .net and .org my only choices when registering a domain name?

A.  prettyhosting.com currently registers domain names ending in .com, .net, .org, .info, .biz, .us, .name, .tv, .cc. As other extensions become more widely used on the Internet, we will offer those to our customers as well. We'll keep you posted through updates on our home page. We also register .bd extensions with the help of Bangladesh Telephone & Telegraph Board (BTTB).

    

 

Q.  What is a name server?

A.  Computers read Internet addresses through a series of numbers called Internet Protocol (IP) numbers. Because these numbers would be difficult for people to remember, user-friendly Internet addresses were developed using combinations of words and numbers. A name server is a computer that has the capability to translate, or resolve, the domain names we see and use in our browser windows into IP numbers. Example: www.prettyhosting.com is how people commonly remember and reach our Web site, but a name server translates these letters into the IP number 70.86.125.70 any time a computer is directed to our site.

For more help with name servers please see "How do I change my name servers?" and "How do I register name servers."

    

 

Q.  Who should register a domain name?

A.  Anyone who wants to establish a presence on the Internet or wants to secure the name for future use or resale.

    

 

Q.  Could you explain your registration pricing?

A.  Please visit our web site for the detail pricing http://www.prettyhosting.com/domain.html
 

 
    

 

Q.  I don't have a Web site, can I still register a domain name?

A.  Yes. You can register a domain name at any time and start your online identity by using our name servers until you have access to name servers of your own.

    

 

Q.  What if the domain name I want isn't available?

A.  If you search for the availability of a name on prettyhosting.com and it is not available, it means that someone else has already registered that domain name. prettyhosting.com can only register domain names that are available. Each Registrar is required to keep a searchable whois database on their site for domains registered by their customers. To find the correct whois search you should query for particular information related to a registered domain. Please visit the InterNIC Registry Whois Search. Alternatively you can use the same whois services from our website. Type in your desired domain name in the whois checking box on top.

    

 

Q.  Once I have registered a domain name what do I do?

A.  The first thing you are going to have to do is to find a web hosting company and create an account with them for the domain name that you registered with us.  Next upload your html pages to them if you have any. Third, return to your prettyhosting.com account with your Web host's DNS server primary and secondary host names. Remove the old ones and add the new ones. Finally wait up to 24-72 hours for all this updating to circulate throughout the Internet. You should now be able to receive e-mail and page hits.

PrettyHosting.com offers you web hosting also. So you need not go anywhere else for web hosting. Visit our web hosting plans.

    
    

 

Q.  Who owns the domain name?

A.  The owner of the domain name is the registrant information entered into our database at the time of the original registration.

    

 

Q.  How much does it cost to register a domain name?

A.  Please see our pricing page for our competitive rates.


    

 

Q.  Why does my newly registered domain name show up as "available" on another registrars' WhoIs?

A.  When you register with us, your request is immediately sent to the NSI shared registry. They update their whois database only once a day, so if your registered domain misses the current update you will have to wait up to another 24 hours before your domain shows up. The DNS information update process is similar except this happens worldwide and can take up to 72 hours for completion.

    

 

Q.  What if I misspelled my domain name?

A.  Please take extra care during registration to make sure that everything is as it should be. All registrations are final and fees are non-refundable.

If you have made a mistake you have three choices:

 1. Keep the domain you have registered and develop it. 
 2. Have us delete your ownership from the domain. (No refund)
 3. Register the new name and have one of them redirected to the other.

    

 

Q.  What if I forget my password?

A.  Please contact with us from our contact form at Contact us page or call us.

    

 

Q.  How do I change my account information?

A.  Go to http://wwwprettyhosting.com/control.html. Login to your account. In this area you will be able to change your billing information, administrative contact, technical contact, and name server .
    
   

 

Q.  How do I change contact, billing or administrative information?

A.  Making changes to different aspects of your account is a relatively simple process. Simply visit http://www.prettyhosting.com/control.html and login to your account by entering your domain name as username and password. You will then be able to choose from a number of possible actions and be given specific instructions online on how you can complete any changes you need to make. The only change that you will not be able to make is changes to the Owner information. In order for us to change the Owner information (excluding the Owner/Organization name which is considered an Ownership Transfer) you will need to email us from within your account with a list of the current information and the changes you would like made.

    

 

Q.  How do I renew my domain name registration?

A.  If you would like to renew your domain, please visit us or just make a call to us.

    

 

Q.  How do I add e-mail services to my domain name?

A.   We just added e-mail to our list of services as you request.

    

 

Q.  How do I change my name servers?

A.  Simply visit http://www.prettyhosting.com/control.html and login to your account by entering your domain name as username and password. Change your Name Servers and wait up to 72 hours for the change to take place.

    

 

Q.  How do I register name servers?

A.  You first need to two IP addresses usually provided by your ISP.

visit http://www.prettyhosting.com/control.html and login to your account by entering your domain name as username and password. Change your Name Servers and wait up to 72 hours for the change to take place.

    

 

 

Q.  How do I park my domain name?

A.  You are also able to park your domain on our future home web server.  This service is free and you can park the domain for as long as you like. Simply change your name servers to 'ns1.prettyhosting.com' and 'ns2.prettyhosting.com'.


    

 

Q.  What is 'WhoIs'?

A.  The 'WhoIs' feature is a search engine connected to a database of domains registered through prettyhosting.com. When you search for a domain name, it will return the domains registration information if the domain was registered through prettyhosting.com. The registration information that is listed includes that for the Owner, Administrative, and Technical contacts. Also included is the domain's name servers.

    

 

Q.  When is 'WhoIs' updated?

A.  When you register with us, your request is immediately sent to the NSI shared registry. They update their WhoIs database once a day, so its possible for your domain to just missed the current update. If this happens you will have to wait up to another 24 hours before your domain shows up. Domain name searches at all registrar sites are updated IMMEDIATELY after registration so that no domain name can be registered more than once. WhoIs lookups take between 24-48 hours to update. You still might not find your records at some sites because each registrar is only required to maintain WhoIs records for domain names that they register. They are not required to maintain WhoIs records for domain names registered with other registrars.

    

 

Q.  What is the difference between the WhoIs search and NameSpin?

A.  A WhoIs search allows you to enter any domain name registered by prettyhosting.com to find out, for informational purposes only, the registration records for a particular domain name. NameSpin, as described above, searches for domain name availability and helps you create alternate domain names if the one you want is already taken.

    

Q.  I have questions not answered by this FAQ page. How can I contact someone at prettyhosting.com?

A.  We'll be happy to answer any questions you have about prettyhosting.com and our services. Visit our Contact page and fill up the form with your questions. Or just call +88-0189-298062.